Fin Zen AI (“Fin Zen AI”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or use our website and related services (the “Platform”).
By accessing or using Fin Zen AI, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect and process the following categories of information:
1.1 Personal Information
Information that can identify you directly or indirectly, including:
Full name
Email address
Phone number
Country or region of residence
Account registration details
1.2 Technical and Usage Data
Automatically collected information, including:
IP address
Browser type and version
Device and operating system information
Pages visited, access times, and interaction data
1.3 Verification and Compliance Data
Where required by law or platform security standards, we may collect identity verification information through secure third-party providers.
2. How We Use Your Information
We process personal data only when there is a lawful basis to do so. Information may be used to:
Create and administer user accounts
Provide access to platform features and services
Communicate with users regarding updates, support, and inquiries
Improve platform performance, security, and functionality
Detect, prevent, and investigate fraud or misuse
Comply with legal, regulatory, and compliance obligations
Fin Zen AI does not sell or trade personal data.
3. Legal Basis for Processing (GDPR)
Where applicable, Fin Zen AI processes personal data based on:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests, provided such interests do not override user rights
4. Data Sharing and Disclosure
We may share personal information only with:
Trusted service providers essential to platform operation
Payment, verification, and technical infrastructure partners
Legal or regulatory authorities, where required by law
All third parties are contractually obligated to protect personal data and use it solely for authorized purposes.
5. Data Security
Fin Zen AI implements appropriate technical and organizational measures to protect personal data, including:
Encrypted data transmission
Secure storage systems
Restricted access protocols
While no system is completely secure, we take reasonable steps to safeguard your information against unauthorized access, loss, or misuse.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or anonymized.
7. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. Where such transfers occur, Fin Zen AI ensures appropriate safeguards are in place in accordance with applicable data protection laws.
8. Cookies and Tracking Technologies
Fin Zen AI uses cookies and similar technologies to enhance functionality, analyze performance, and improve user experience.
For detailed information, please refer to our Cookie Policy.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
Requests can be made via the Contact Us page.
10. Third-Party Links
Our website may contain links to third-party websites. Fin Zen AI is not responsible for the privacy practices or content of external sites.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions or concerns regarding this Privacy Policy or data protection practices, please contact us through the Contact Us section of the website.
Fin Zen AI
Committed to data protection, transparency, and user trust.
