Fin Zen AI prioritizes user privacy and data protection. This Privacy Policy explains how we collect, use, and safeguard your personal information when interacting with our AI-powered cryptocurrency trading platform.
We are committed to transparency and trust in managing personal information. Users are kept informed with clear and timely updates regarding their data rights and usage.
Our goal is to ensure a secure, seamless, and reliable experience for all users. For any privacy concerns, feel free to contact our support team.
For direct inquiries, email us at [email protected].
Personal Data We Collect and Its Purpose
We collect personal information for the following reasons:
- To provide access to our platform and essential features
- To enhance platform performance and user experience
- To comply with legal requirements and protect user rights
When We Collect Your Data
- When visiting our website or using our services
- When engaging in demo access, live trading, or transactions
- When contacting us via email, chat, or forms
Your Consent and Options
Providing personal data is optional; however, some features may be limited without it.
Types of Personal Information Collected
- IP address
- Device type and browser information
- Visit date and time
- Name, email, and phone number (when submitted)
Legal Basis for Data Processing
| Purpose | Legal Basis |
|---|---|
| Sharing data with service providers | Consent |
| Responding to user inquiries | Legitimate interest |
| Compliance with laws | Legal obligation |
| Platform improvements | Legitimate interest |
| Fraud detection and prevention | Legitimate interest |
Sharing Data with Third Parties
We may share personal data with trusted service partners, regulatory authorities, and business affiliates when necessary to provide our services.
Cookies and External Services
We use cookies to:
- Ensure proper website functionality
- Remember user preferences
- Improve user experience through behavioral analysis
- Collect usage statistics
Cookies can be disabled in your browser settings, though some platform features may not function as intended.
Key Third-Party Services
- Google Analytics – website traffic tracking
- Advertising networks – personalized content delivery
- Social media integrations – sharing and login features
Data Retention
We retain your personal data only as long as necessary to fulfill the original purpose or to comply with legal obligations.
User Rights
- Request access to personal data
- Request correction or deletion of data
- Object to certain processing activities
- Request limitations on data use
- Data portability requests
- Withdraw consent at any time
To exercise these rights, email us at [email protected].
Information Security
We implement technical and organizational measures to safeguard your data. While no system can guarantee 100% security, we follow best practices to maintain a secure platform.
Privacy Policy Updates
This policy may be updated periodically. Major changes will be posted on fin-zen-ai.com.
Contact Information
For questions or clarification regarding this Privacy Policy, contact us at [email protected].